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Entrepreneurs

When Negotiating, Who Should Make The First Offer?

We all negotiate every day. Whether you’re discussing dinner options, seeking a pay rise or striking an international business deal, most of our daily interactions with each other involve joint decision-making. A fundamental issue in any negotiation is who should…

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How to Respond to Bad Reviews to Build Customer Loyalty

While it is always important to reach out to and attract new customers, it is likewise imperative that you work to maintain your existing customers. Customer loyalty is essential to any successful business enterprise, even more so when you are first…

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How To Stand Out With Your Next Presentation

When pitching to a potential client, how do you stand out from the competition? Small business owners often find themselves competing against larger companies for potential clients. The CLAP acronym can be used to help stand out from the noise…

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